REFUND POLICY

 
 

Thank you for your custom at Blink! The Eyelash Expert. If you are not entirely satisfied, we’re here to help.

Salon Policy

For some services, we require a deposit at the time of booking (payable with eWay).

As a courtesy to our lash stylists and other clients we require at least 24 hours notice should you need to cancel or reschedule an appointment. Clients who provide less than 24 hours notice are welcome to send someone else in their place. Please be aware that when less than 24 hours notice is given, the deposit is non-refundable.

Where a client misses their appointment, full payment is required.

Please note that arriving late for a service may require us to shorten the length of the treatment (with full charges applied), so as not to inconvenience other clients. We regret that late arrivals will not be able receive an extension of their treatment.

If the work was determined to be “faulty” by the business then a refund or re-application of eyelash extensions may apply.

Damaged items

If you received a damaged product, please notify us immediately.

Sale items

Unfortunately, sale items cannot be refunded. No refunds/returns on beauty products due to health and hygiene.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us.

BLINK! THE EYELASH EXPERT
Within Coastal Skin Clinic, 145 Brisbane Road, Mooloolaba,Queensland, 4573, Australia.
Phone: +61-477-460-6-3

For general information: janice@blinktheeyelashexpert.com.au